Kievits Kroon Gauteng Wine Estate

Terms & Conditions

Terms & Conditions

  • All rates, unless otherwise stated, are inclusive of 14% value added tax
  • All rates, unless otherwise stated, are quoted in South African Rands
  • Rates are valid between 1 February and December 2014
  • Rates are commissionable at 10% to registered agents
  • Rates are subject to change without prior notice
  • No children under 14 years of age are permitted on the estate or in the spa
  • Reservations are not guaranteed until the deposit is paid or credit card details are provided

Kievits Kroon Winelands Spa

  • Should you wish to make a reservation for the Spa, you are advised to do so in advance as the hotel cannot guarantee availability.
  • Reservations for the Spa need to be pre-paid and confirmed in writing. For direct bookings contact us on 0860 543 8487 or [email protected]
  • Wet areas are available to hotel guests, free of charge, from 7:30am - 8:00am and again from 5:00pm - 7:30pm.

Cancellation Terms & Conditions

  • All reservations must be guaranteed.

Cancellation Policy

  • Only written cancellations will be accepted, which will be acknowledged by our reservations office.
  • 50% of the total payment is payable if the reservation is cancelled 7 to 14 days prior to arrival.
  • 100% of the total payment is payable if the reservation is cancelled less than 7 days prior to arrival.
  • Should you not arrive on the date you have booked, and have not cancelled your booking, you will be debited with a no-show fee for the entire stay.
  • The above cancellation policy does not apply to rooms that form part of a group

Additional notes

  • Your booking is not guaranteed unless the deposit is paid or credit card details are provided. A 100% deposit will be deducted from the credit card.
  • Check-in time is from 2:00pm on the day of arrival.
  • Check-out time is until 10:00am on the day of departure.
  • A 7.5% discretionary service fee will be charged on all food and beverage items.